Cloud Officer & Outsourcing Officer - International Edition

Embark on our Cloud Officer & Outsourcing Officer - International Edition programme to gain comprehensive expertise in cloud computing and outsourcing management. Participants will grasp the roles, responsibilities, and compliance aspects of DORA and EBA guidelines. They will also explore cybersecurity, risk management, and cloud security solutions. They will understand outsourcing use cases, governance, and compliance implications with practical examples.  

At the end of this training, the participants will be able to:

• Understand the role and responsibilities of the cloud officer / outsourcing officer
  

• Have an overview of the outsourcing guidelines. It will enable them to make their choices, including gap analysis and remediation actions.
  

• Understand and demonstrate different service and delivery models of cloud computing
  

• Understand and demonstrate the risk management for outsourcing arrangements (ICT, cloud, and business process outsourcing)
  

• Understand and demonstrate security aspects and principles of cloud computing
  

• Practically manage the outsourcing operations

Role and responsibilities

• Introduction

• Definitions

  • Cloud officer

  • Outsourcing officer

• Responsibilities

• Hierarchical structure

Guidelines on Outsourcing: General principles 

including Governance, Assessments of outsourcing arrangements, Framework, Outsourcing Process

• Requirements in the context of ICT outsourcing arrangements

Cybersecurity and ICT Governance

• Introduction

• Cybersecurity domains

  • Governance and strategy

  • Risk management

    • Basics of Risk Management

    • Risk management of the outsourcing arrangements (ICT, cloud and business process outsourcing)

    • Information security

      • Policy and processes

      • Identity and Access management

      • Cryptography

      • Examples of cloud security solutions

  • ICT governance

  • Business continuity management

• Next Steps

Outsourcing and Technologies: Cloud Solution Providers (AWS & AZURE) and other outsourcing use case 

• Introduction to different service and delivery models of cloud computing

• Introduction to the cloud solution providers: AWS, MS Azure

• Cloud solution providers

  • Security principles

  • How do principles apply (Security options, data encryption…)?

• Outsourcing chain: organisational and compliance aspects
  

• Other outsourcing use cases: SOC, Hosting, Development, …

Outsourcing Governance and Compliance Practical Implications such as Due Diligence, Risk Assessment, Contractual Obligations, Monitoring and Oversight, ...

Stakeholders of outsourcing and/or cloud governance, compliance, risk management of financial institutions, e.g., (C)ISO, Risk Officer, Cloud Officer, Outsourcing Officer, Business Continuity Manager, Compliance Officer, Project Managers, Program Managers, Change Managers etc.

A background and experience in ICT and information security is required.

This programme has been developed in cooperation with the Luxembourg Bankers' Association (ABBL).

An exam can be organised for this course - for more details see our training “Certified Cloud Officer & Outsourcing Officer - International Edition”.