Description
Objectives
At the end of the session, participants will gain an in-depth understanding of the key issues and questions retail banks are facing when confronted to digitization, and how to initiate their digital transformation journey.
The course is presented in cooperation with the ABBL Digital Banking and FinTech innovation Cluster.
Programme
- How can technology be applied to increase customer loyalty?
- Which services will be offered by the Retail Bank of the future and which ones will not?
- How will Bankers interact with their customers and which process will disappear?
Target audience
This course is suitable for any financial or non-financial professional willing to understand what is at stake when talking about digitization in the retail banking industry, and what choices the banks have.
Modalities
Course Material
Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here ). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.
Exam
No exam is available for this course.
Contact
For further questions please contact our partner in your country