Technology in Banking - Highlight on Tech

In this rapidly evolving digital era, the financial sector is under profound transformation, largely driven by technological advancements. The traditional banking landscape is being reshaped by the advent of disruptive technologies such as Artificial Intelligence, Blockchain, FinTech, and Robotic Process Automation, just to name a few. These technologies present both an array of opportunities and a multitude of challenges for financial institutions. This course aims to provide an immersive insight into these emerging tech trends, and their potential impact on the banking sector.

The primary objective of this course is to enlighten you about the significant role of technology in the banking sector. We aim to provide a comprehensive understanding of various cutting-edge technologies, their applications in the banking sector, and how they could potentially revolutionize operations, service delivery, risk management, and customer experiences. This knowledge will equip you to make informed decisions about technology adoption and strategic planning in your respective institutions.

• Introduction and Overview: Discussion on the digital revolution's impact on banking.

• Distributed Ledger Technology (DLT) and Blockchain: Deep dive into DLT and blockchain, discussing their significance in financial transactions.

• NFTs and Smart Contracts: Examination of these novel concepts, including their use cases in the banking sector.

• Artificial Intelligence, Machine Learning, and Deep Learning: Introduction to AI and its branches, their roles in banking including predictive analysis, fraud detection, and customer service.

• Introduction to ChatGPT: Discussion on advanced language models like ChatGPT and their potential in automating customer interactions.

• Digital Twins and Adaptive Security Architecture: Understanding the concepts of digital twins and adaptive security, their benefits, and applications in the financial sector.

• APIs in Banking: Insight into how APIs are enabling integration and innovation in banking services.

• Big Data, Small Data, and Smart Data: Discussion on the importance of these data types in banking, their analysis, and how they drive decision-making.

• Biometrics and Security: Introduction to biometric technology and its role in enhancing security in financial institutions.

• Cloud Computing and IoT: Overview of the roles of cloud computing and smart devices in banking, from data storage to customer engagement.

• Metaverse/Finverse: An explorative session on the concept of Metaverse and Finverse and their potential impacts on the future of banking.

This course is primarily aimed at mid-level to senior managers, executives, and decision-makers within financial institutions who want to understand the potential impact of emerging technologies on their operations, strategy, and competitive landscape. This includes professionals in roles such as Operations, Information Technology, Risk Management, Strategy and Planning, and Digital Transformation.   

No exam is available for this course.