The Bank of the Future: Redesigning Strategy, Business Models, Technology and Money

The future of banking is defined by profound shifts in business models, technology, and the very nature of money itself. The Bank of the Future course equips senior leaders with the foresight and practical frameworks to navigate this rapidly evolving landscape. Over three intensive days, participants will explore the transformation of banking from multichannel models to embedded ecosystems and the metaverse, assess the disruptive role of enabling technologies, and understand the regulatory shifts reshaping financial services. They will also dive deep into the evolution of money—from CBDCs to decentralised finance - and reimagine operating models, skills, and leadership capabilities for tomorrow’s financial institutions. Through strategic workshops, peer exchanges, and actionable roadmapping, this course empowers leaders to design and execute future-proof banking strategies.

At the end of this training the participants will be able to:

• Frame the bank of the future in the global digital transformation context 

• Map the evolution from multichannel to ecosystem and metaverse banking 

• Understand the enabling technologies and legal frameworks shaping banking innovation 

• Navigate changes in money infrastructure: CBDCs, stablecoins, DeFi 

• Align future business models with skills, capabilities, and execution plans

Context, Technologies, Infrastructure 

• Global context of banking transformation: geopolitical, regulatory, demographic, and technological shifts 

• Enabling tech: AI/ML, cloud-native infrastructure, blockchain/DLT, APIs, quantum, edge computing 

• Core system modernisation vs greenfield architecture 

• API economy and open banking as structural shifts 

• Benchmarking digital banks and tech players: DBS, JPMorgan, N26, Solaris, Nubank, Ant Group 

Business Models and Legal Environment 

• Model evolution: multichannel → omnichannel → embedded finance → BaaS → platform banking → ecosystem → metaverse 

• Revenue architecture of BaaS and white-label banking 

• Impacts of AI Act, PSD2/3, GDPR, DORA, MiCA on service design and delivery 

• Risk, compliance and supervision in data-driven, AI-enabled environments 

• Legal implications of smart contracts, token custody, virtual branches 

Future of Money, Skills, and Operating Models 

• CBDC design frameworks: ECB, BIS, IMF positions 

• Tokenised deposits, stablecoins, DeFi protocols in lending and asset management 

• Workforce transformation: future skills in strategy, product, compliance, tech 

• Agile governance, flat structures, cross-functional teaming 

• Strategic foresight workshop: design a roadmap for your bank’s evolution

Executive leadership, digital and product strategy heads, innovation managers, regulators, policy influencers.